Effective Date: May 31, 2026
Welcome to Bileaz WA Platform ("Company", "we", "our", or "us").
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our WhatsApp campaign management platform and related services.
1. Information We Collect
Account Information
When you register for our services, we may collect:
Name
Business name
Email address
Mobile number
Billing information
Contact Data
When you upload contacts or customer information to run campaigns, we may process:
Customer names
Phone numbers
Tags and segments
Campaign-related information
Usage Information
We may automatically collect:
IP address
Browser information
Device information
Login activity
Platform usage data
2. How We Use Information
We use collected information to:
Provide our services
Manage user accounts
Deliver WhatsApp campaigns
Generate reports and analytics
Improve platform performance
Prevent fraud and abuse
Comply with legal obligations
3. User Responsibility for Contact Data
You are solely responsible for:
Obtaining proper consent from contacts before sending messages.
Ensuring uploaded contact data is lawfully collected.
Complying with WhatsApp, Meta, and local data protection laws.
We do not verify the legality of contact lists uploaded by users.
4. WhatsApp and Third-Party Services
Our platform may integrate with:
WhatsApp Business Platform
Meta services
Payment providers
Cloud hosting providers
Your use of such services may also be subject to their respective privacy policies and terms.
5. Data Security
We implement reasonable technical and organizational safeguards to protect user information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or storage system can be guaranteed 100% secure.
6. Data Retention
We retain information only as long as necessary:
To provide services
To meet legal requirements
To resolve disputes
To enforce agreements
7. User Rights
Subject to applicable laws, users may request:
Access to their information
Correction of inaccurate information
Deletion of account data
Export of account information
Requests may be sent to:
Email: support@bileaz.com
8. Children's Privacy
Our services are not intended for individuals under 18 years of age.
9. Changes to this Policy
We may update this Privacy Policy at any time. Continued use of the platform after updates constitutes acceptance of the revised policy.
10. Contact Us
For privacy-related inquiries:
Bileaz Solutions
Website: Bileaz WA Platform
Email: support@bileaz.com